For FM providers
You keep buildings running. docket keeps the record straight.
You're the layer between the client's problem and the contractor who fixes it. docket keeps every site, every SLA and every contractor's work in one system, not a spreadsheet per client.
Email intake
The old way
A client site reports a fault by email, and someone has to read it, work out which site and contractor it belongs to, and type all of that into your system by hand.
With docket
docket reads the email and drafts a job with site, category and priority already filled in from what was actually written. A person still approves it: nothing's raised unseen.
Paper from site
The old way
A subcontractor hands back a paper job sheet or a photographed certificate, and your coordinator retypes it into the system to close the loop with the client.
With docket
Photograph it. docket reads the handwritten sheet or the certificate, files it against the right site and asset, and raises the follow-up work it finds. Your coordinator approves, they do not transcribe.
SLA & escalations
The old way
Different clients, different contracts, different SLAs, and a breach you find out about from an angry phone call.
With docket
Every job carries its own contract's response and completion clock. Escalation rules flag it to the right person before it breaches, so you see it before the client does.
Contractor portal
The old way
Chasing ten different contractors for status updates by phone and email, then re-typing what they tell you.
With docket
Each contractor signs into their own portal and sees only their own jobs: accept, update, complete. No status chasing.
See your inbox
empty itself.
Tell us what your Monday morning looks like and we'll show you what docket takes off you.