CAFM, computer-aided facilities management
Photograph a handwritten job sheet.
It's a live job before you're back in the van.
No retyping, no forms, no consultants. docket is the CAFM that does the admin itself, built by FM people, priced like we mean it. £35 a head, everything included.
Emails become jobs.
Overview
Cratchley Building Services
The estate is carrying 288 open work orders, 9 of them overdue. SLA completion is 94.7% this month, up 6.4pt.
Not yet closed
288
PPM compliance
96%
Work orders by status
- In progress113
- Assigned102
- Active43
- Sent to contractor16
- On hold14
docket is built on open APIs. Xero, your docket intake address and guided CSV import are live today. The rest of your stack is an integration away, not a version away.
Run something that isn't on the list? Tell us on the call. Integrations here ship in days, not quarters.
Try it: pick an email and watch docket read it
Hi, we've got water coming through the ceiling tiles above the tills at our Crawley store. It's getting worse and we're worried about the electrics. Can someone come out today?
Ceiling leak, above tills
Drafted by docket AI. Nothing exists until you approve.
Every CAFM now has an AI page. Most of them are roadmap slides. docket was built AI-first this year, and none of what's below is a preview or a beta. It runs in production, today, on real jobs.
What the brochures promise
- ○AI on the roadmap
- ○Join the beta waitlist
- ○Coming in a future release
- ○Ask us about our AI vision
What docket does today
- LIVEEmails become drafted jobs
- LIVEPhotographed job sheets and gas certs read and filed
- LIVEVoice notes become completion reports
- LIVEFollow-up work spotted and raised
Nothing here is a promise. Book a 15 minute call and watch it run on a real job.
The admin does itself
Emails and voice notes become jobs and reports. Invoices, certificates and compliance packs are read and filed automatically. Your coordinators approve; they don't transcribe.
Live in days, not months
Import sites, assets and SLAs in an afternoon. No consultants, no six-month rollout.
Built by FM operators
Designed by people who've run the helpdesk night shift. SLAs, subbies and RAMS are first-class, not bolted on.
The money follows the work
Quote, approve, do the job, invoice. Then it lands in Xero on its own, as an authorised sales invoice with your line items, VAT and client contact already on it. Most systems stop at the job. docket carries it through to the point where you actually get paid.
- Quote
- Approval
- Purchase order
- Invoice
- Xero
- Paid ✓
Planned maintenance
PPM auto-scheduled from asset registers.
SLA tracking
Every job against contract, with automatic escalation before breach.
Quoting & invoicing
Drafted from job data the moment work closes.
Contractor portal
Subbies accept, update and complete jobs from their phone.
Client portal
Clients raise jobs, track progress and pull reports without a phone call.
Works offline on site
Engineers keep working with no signal; everything syncs when they reconnect.
The five complaints
- ✕Locked in for three to five years.
- ✕Prices that rise mid-term.
- ✕A paid seat for every subcontractor.
- ✕Apps that crash on site.
- ✕Support that answers when it feels like it.
docket is what happens when you build the exact opposite of that list.
- ✓No lock-in games, because software should earn its renewal.
- ✓Prices published, because you shouldn't need a demo to learn a cost.
- ✓Subbies free, because charging you for your own supply chain is a racket.
- ✓One product with every feature in it, because tiers are a pricing trick.
We do what nobody else can.
Photograph a handwritten job sheet or a gas cert on your phone. docket reads it, files it against the right site and asset, and spots the follow-up work. We went looking for another UK CAFM that can do this. We couldn't find one.
We charge honestly.
£35 per person, everything included, price on the page. Subcontractors and clients log in free, forever. No tiers, no add-ons, no sales call to find out a number.
We're new, and that's the point.
docket was built AI-first this year, not bolted onto a codebase from 2009. Emails become jobs. Voice notes become reports. Paper becomes data. Older platforms put this on roadmap slides. It's been running in docket for months.
We ran the helpdesk.
docket was designed by people who've done the FM night shift, chased the subbie, and hit the SLA at 4am. It's built around how maintenance actually runs, not how a software company imagines it runs.
You talk to the person who built it.
No account manager, no ticket queue. Ask for something and it ships in days. That's how the last three months of this product were built, and it doesn't stop when you sign.
We earn it every year.
The industry standard is a contract that locks you in for three to five years. docket runs a year at a time, because software should earn its renewal, not enforce it. If we stop being the best tool you've got, you leave.
No tiers, no minimums, no staff bands, no sales call to find out a number.
- ✓Every feature included, nothing held back
- ✓Subcontractor and client logins free, never counted
- ✓Your first 60 days free inside a 12-month term
- ✓Founder-led onboarding included at 10+ staff
Tell us what your Monday morning looks like and we'll show you what docket takes off you.