Off the spreadsheet.

Most maintenance companies run on a spreadsheet, a shared inbox and a WhatsApp group. Here is how to move off them without stopping work.

5 min read · Updated 29 September 2026

Why the spreadsheet stops working

  • Only one person really understands it.
  • It cannot tell you what is overdue without somebody checking.
  • The real updates happen in WhatsApp and email, not in the sheet.
  • There is no record of who changed what, or when.

Step 1. Gather what you have

Export every spreadsheet to CSV: sites, assets, PPM schedules, contractors, clients. Do not tidy it first. A good import handles the mess.

Step 2. Move the intake first

Start with how jobs arrive. Point your job emails at one intake address, so every new job lands in the system as a draft for approval, from day one.

Step 3. Put the engineers on it

Pick a system that works on the phones your engineers already have, with nothing to install. If it is harder than a paper sheet, they will not use it.

Step 4. Run both, then switch

Keep the spreadsheet going alongside for a few weeks. When nobody has opened it in a fortnight, you have switched.

docket sets you up from your spreadsheets, free, and keeps working until you are fully running, and for at least your first 30 days. The 60 days come first, with no commitment. See how

Straight answers.

How long does it take to move off spreadsheets?

With docket, days. We run the import for you and keep working free until you are fully running, and for at least your first 30 days.

Can I keep my spreadsheet while I switch?

Yes. Run both until you are ready.

Keep reading

Put it into practice.

A call on Teams. We set you up, free. The 60 days come first, with no commitment.

Book a demo

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