Your clients, logged in.

Clients get their own login to see their jobs and raise requests themselves. Their logins are free and never counted.

Start your 60 days free£35 per person per month, everything in

Right now, clients ring to ask.

✕

A client rings to ask where a job is up to, and you go and find out.

✕

Faults come in by phone, text and email, in every format going.

✕

Other systems charge you for every client login.

How it works

1Invite themGive each client their own login. It costs nothing.
2They raise requestsClients raise requests straight into docket.
3They see progressTheir jobs, and where each one is up to.
docket.Client portalMetroline Retail Group
12Sites
3Open jobs
2Due this week
1Certificate expiring
Your jobs+ Raise a request
HRE-0072No heating, unit 4Etruria PointAssigned
HRE-0069Lift out of serviceGuildford Shopping CentreIn progress
HRE-0063Car park lightingLuton Shopping CentreAwaiting sign-off
HRE-0055Fire door not closingNorthampton Shopping CentreClosed

What’s in it

✓
Free loginsClient logins are never counted when your clients are other organisations.
✓
Raise requestsStraight into your register.
✓
See their jobsAnd where each one is up to.
✓
Their documentsCertificates, fire risk assessments, asbestos registers and insurance, each with its expiry date.
✓
Compliance overviewThe first thing they see: where their sites stand, and what is due.
✓
Their scheduleReactive and planned visits together, for today, this week and this month.
✓
Sign off completed workClients review and sign off work when it is done.
✓
Included in the £35No portal add-on.

Straight answers.

Do I pay for client logins?

No, when your clients are other organisations. Their logins are free and never counted. If docket runs your own organisation’s buildings, like a trust, everyone in your organisation who logs in counts.

Can clients raise requests?

Yes. Clients raise requests from their portal.

Can a client see other clients’ jobs?

No. Each client only ever sees their own sites.

Do clients need to install anything?

No. The portal works in any browser, on a phone or a computer.

Is the portal branded as us?

Yes. Your logo and colours are used on the portal, and on your quotes, invoices and reports.

Is it included?

Yes. Part of £35 per person per month.

Works with

Let clients see for themselves.

A call on Teams. We set you up, free. The 60 days come first, with no commitment.

Book a demo

The Docket.

FM news in five minutes, every Friday. One useful thing, one blunt opinion. No sales emails.

We only use your email to send The Docket. Unsubscribe any time. Privacy