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State ofFM admin.

Nobody knows how much time FM companies lose to admin. So we’re asking. Ten questions, three minutes, anonymous.

Opens Monday 4 January 2027 · Closes Thursday 4 February 2027 · Results published March 2027

1How do most of your reactive jobs arrive? Pick any that apply.
2Roughly how many jobs a week does someone retype from an email?
3How do engineers send back completed job sheets? Pick any that apply.
4Where are your certificates kept today? Pick any that apply.
5If a client asks “what was done in March?”, how long does it take to answer?
6What do you run your jobs on today? Pick any that apply.
7Do you pay for subcontractor or client logins?
8Did you know the full first-year cost of your current system before you signed?
9What would you fix first, if you could?
10Your role, and roughly how many sites you look after.
Anonymous. We don’t ask for your name, company or email. Answers are only used for the published report and its raw data.Opens Monday 4 January 2027

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